Privacy Policy

Information you provide: name, email address, phone number, service address, project details, photos you upload, job applications and resumes, messages sent through our chat or contact forms, and order or payment details (including Zelle payment confirmations).

Information collected automatically: IP address, browser type, device identifiers, operating system, referring URLs, pages viewed, and dates and times of access, collected through cookies and similar technologies.

Information from third parties: analytics and advertising providers (such as Google), payment processors, and business partners who refer you to us.

To provide estimates, schedule work, complete installations and remodeling projects, and fulfill product orders.

To communicate with you about quotes, orders, appointments, support requests and job applications.

To operate, maintain, secure and improve the Services, including fraud prevention and abuse detection.

To send marketing communications where permitted by law. You may opt out at any time.

To comply with legal obligations and enforce our Terms of Use.

We use strictly necessary cookies to operate the site (for example, to remember your language preference and cookie choices), and analytics and advertising cookies to understand site usage and measure campaign performance.

You may manage cookies through your browser settings and through the cookie banner presented on your first visit. Blocking some cookies may affect site functionality.

We do not respond to browser "Do Not Track" signals at this time.

Service providers: hosting, database, email delivery, analytics, AI processing (for features such as the Room Visualizer), and payment verification providers, each acting on our instructions.

Business partners: when you use a partner-branded store hosted by us, information you submit is shared with that partner so they can serve you.

Legal and safety: when required by law, subpoena, or to protect the rights, property or safety of Genesis, our customers or the public.

Business transfers: in connection with a merger, acquisition, financing or sale of assets.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising in exchange for money.

We keep personal information only as long as needed for the purposes described in this Policy, to comply with legal, tax and accounting requirements, and to resolve disputes or enforce agreements. Uploaded room photos used by the visualizer are retained only as long as needed to deliver the feature and for limited abuse-prevention purposes.

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information; to request a portable copy; to opt out of targeted advertising or the sale or sharing of personal information; and to appeal a decision we make about your request.

Florida residents (Florida Digital Bill of Rights), California residents (CCPA/CPRA) and residents of other states with comprehensive privacy laws may exercise these rights by contacting us using the details below. We will not discriminate against you for exercising your rights.

We will verify your request using the information we already hold about you. Authorized agents may submit requests with proof of authorization.

If you provide your phone number, you consent to receive calls and text messages from us about your project, quote or order. Message and data rates may apply. Reply STOP to opt out of text messages. Consent is not a condition of purchase.

We use administrative, technical and physical safeguards designed to protect personal information, including encryption in transit, access controls and row-level database security. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

The Services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child provided us information, contact us and we will delete it.

Our site may link to third-party websites and tools. We are not responsible for their privacy practices, and we encourage you to review their policies.

We may update this Policy from time to time. We will revise the "Last updated" date and, for material changes, provide additional notice where required by law.

Genesis Floor Solutions — 566 22nd Ct, Vero Beach, FL 32962. Email: genesisflooringfl@gmail.com. Phone: (772) 299-8034.